This privacy statement ("Privacy Statement") aims to inform you about the specific details of how ALTF2 PTE. LTD ("AltF2," "we," and "us") gathers and handles your personal and personally identifiable information when you use our website, https://www.altf2.ai, and related services ("Website"). AltF2 serves as both the data processor and data controller for all information collected through the Website.

You acknowledge and consent that AltF2 may store and process your personal information on computers situated outside the European Union, including, but not limited to, in the United States. Your use of the Website implies agreement to the collection and processing of your personal or personally identifiable information outside the European Union.

To the best of our ability, our policies and procedures are formulated to comply with relevant data protection laws, including the General Data Protection Regulation 2016/679 (GDPR), the United Kingdom General Data Protection Regulation, and other national data protection laws.

Before utilizing the Website or disclosing information to us, we encourage you to thoroughly review this Privacy Statement. By using or accessing the Website, you affirm that we may collect and utilize your personal and personally identifiable information in accordance with this Privacy Statement, subject to periodic revisions. AltF2 reserves the right to modify, amend, replace, or suspend this Privacy Statement at any time. For inquiries or suggestions regarding our Privacy Statement, or to address inaccuracies or incompleteness in your personal information, please email us at contact@altf2.ai or contact us at:

ALTF2 PTE. LTD
160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914
contact@altf2.ai

By providing AltF2 with your personal or personally identifiable data and using the Website, you affirm that you are at least eighteen (18) years old or have reached the age of majority in your jurisdiction. If you are under eighteen (18) or below the age of majority in your jurisdiction, kindly refrain from using the AltF2 Website and abstain from providing us with personal information.

1. Personal Information Collected

When you use the Website, ALTF2 PTE. LTD ("AltF2") may collect personal or personally identifiable information from you ("PII"). PII may include any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. It does not include anonymized data.

We may collect and process the following categories of PII about you:

  • Communication Data: Communication data includes any communication that you may send to us through the website, email, or social media. We process this data to communicate with you, provide customer support, record logs of our communication, and store information to respond to legal claims. AltF2’s lawful ground for processing this communication data is to respond to communications sent by you to us, keep records of our communication, and pursue or defend against legal claims.
  • User Data: User data includes data about how you use the Website and any data that you post to or authorize through the Website. This includes data stored in persistent cookies when you log in to the Website and analytics data collected when you use the Website. We collect and process this data to operate the Website, authenticate you as a user, ensure timely and relevant content, secure the Website, maintain efficient operations, and create backups. AltF2’s lawful ground for processing this user data is its legitimate business interests in administering and offering the Website.
  • Technical Data: Technical data includes data about your use of the Website, such as your IP address, login data, phone number, mobile device model, operating system, geolocation, and time zone. AltF2 may collect this data from your use of the Website and from advertising IDs. We process this data to analyze your use of the Website, route Website traffic, administer and secure the Website, provide location-relevant content, and troubleshoot problems. AltF2’s lawful ground for collecting and processing this technical data is its legitimate interests in administering and offering the Website and growing its business and marketing strategy.
  • Marketing Data: Marketing data includes data about your preferences in receiving and interacting with AltF2’s advertisements or content on the Website. We collect this data from your use of the Website and from advertising IDs created through advertising programs. AltF2 does not connect advertising identifiers to persistent device identifiers. AltF2’s lawful ground for collecting and processing this marketing data is its legitimate interests in administering and offering the Website and growing its business and marketing strategy.
  • Personally Sensitive Data: AltF2 does not collect or use personally sensitive data through the Website.
  • Reported Data: AltF2 exists to collect and report IP and url addresses associated with abusive behavior like hacking and scamming to reduce the amount of hacking, scamming, and other abusive behavior online. In furtherance of its purpose to reduce abusive behavior, AltF2 collects and reports IP and URL addresses ("Reported Data"). This Reported Data is not associated with any other PII. AltF2’s lawful ground for collecting and processing Reported Data is (1) the lack of PII tied to Reported Data, (2) processing Reported Data is necessary for the performance of a task carried out in the public interest to reduce abusive behavior online, and (3) processing is necessary to protect the vital interests of natural persons who were subjected to the reported abusive behaviors associated with the Reported Data.

AltF2 will only use your PII for the purpose for which it was collected. In the event that AltF2 needs to use your PII for an unrelated new purpose, AltF2 will provide you with notice of this new use and will explain the lawful ground for such processing. AltF2 may process your PII without your knowledge or consent where required or permitted by law.

AltF2 does not use your PII to automatically make any decisions or to create an automated profile about you.

2. Data Collection from External Sources

AltF2 gathers information about you through the use of cookies and other technologies. This process enables AltF2 to comprehend your interactions with the Website, identifying patterns associated with your usage. The insights gained contribute to the ongoing development and enhancement of the Website in alignment with your needs and preferences.

AltF2 utilizes session or persistent cookies following your explicit consent. Session cookies are exclusively stored on your computer or mobile device during your active use of the Website and are automatically erased upon closing your web browser. They may be employed to direct internet traffic to a server closer to your location or identify you as you navigate between pages. Persistent cookies, stored as a file on your computer or mobile device, persist even after closing your web browser, allowing the website that created the cookie to read it upon your return. AltF2 may employ persistent cookies to authenticate you when revisiting the Website, eliminating the need for you to log in again. These cookies may also be used when utilizing services like Google Analytics, designed to track the origin and behavior of traffic to the Website. For additional details on the cookie policies of the following analytics providers, please refer to their respective policies:

Furthermore, AltF2 may receive data from external sources, including analytics providers or advertising networks such as Google, Facebook, or Apple. It's noteworthy that these third-party sources may be located outside the European Union.

3. Marketing Communications

As mentioned earlier, AltF2's basis for sending you marketing communications is either your consent or its legitimate business interests, such as promoting its products to you. AltF2 may send you marketing communications if you've sought information about its goods or services or if you've agreed to, and have not opted out of, receiving such communications. You can request AltF2 to cease sending you marketing messages anytime by adjusting your marketing preferences within your User Account on the Website or by following the opt-out link in any marketing message you receive. Opting out of marketing communications does not affect PII provided for other purposes.

4. Disclosure of Personal Information

AltF2 may share your PII with the following parties:

  • Service providers offering information technology or other administrative services to AltF2;
  • AltF2’s accountants, auditors, insurers, or attorneys;
  • Law enforcement agencies in response to a subpoena or court order or when necessary to protect AltF2’s personnel or property; and
  • Government bodies requiring AltF2 to report its processing activities.

Additionally, AltF2 may transfer PII to third parties in the event of a sale, transfer, or merger of any part of its business or assets.

AltF2 mandates that all third parties receiving a transfer of PII maintain the same level of respect for the protection of PII as AltF2, and such third parties are only permitted to process your personal data for the specific purposes outlined in this Privacy Statement.

5. Transfer of Your Personal Data

AltF2 utilizes various applications that may transfer your PII to third-party providers situated in countries outside the European Economic Area (EEA). These applications, along with their locations, GDPR compliance status, and the purpose of storing data, are as follows:

Third-Party Provider Location GDPR Compliance Purpose of App that Stores Data
Google Analytics Mountainview, CA - USA In process Web analytics service
Google Ads Mountainview, CA - USA In process Web marketing service
Slack Technologies Inc. San Francisco, CA - USA In process Communication service
SendGrid Denver, CO - USA In process Email delivery service
OVH Cloud Roubaix - France In process Cloud computing and hosting service

The transfer of this data outside the EEA is considered legitimate if the recipient of the data is located in a country providing an adequate level of protection following a European Commission adequacy decision. Some of these countries may lack equivalent data protection legislation to safeguard the use of your PII. In such cases, we assess whether appropriate safeguards, as within the EU, are possible, such as executing standard contractual clauses. In specific situations, we will make efforts to obtain your preliminary consent for transferring your PII outside the EEA. For more information regarding the transfer of information, you can follow the procedure described in Article 7 below (in the 'Rights of Data Subjects').

6. Data Security

AltF2 has implemented data security measures to safeguard your PII. Access to your PII is granted only to employees and service providers with a legitimate need to know or as per AltF2’s instructions. However, it's essential to acknowledge that no security measures are entirely foolproof, and inherent security risks always exist. In the event of a breach of your PII or AltF2’s security measures, AltF2 will notify you and any regulatory body if legally required to do so.

7. Retention of Data

AltF2 will retain your PII only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or to satisfy legal, accounting, or reporting requirements. Additionally, we will retain and use your PII to the extent necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies, such as the California Consumer Privacy Act.

8. Rights of Data Subjects

As a data subject, you have several rights regarding your PII:

  • You have the right to access and obtain a copy of the PII held about you.
  • If your PII is inaccurate or incomplete, you can request rectification or completion.
  • You can request the erasure of outdated, incorrect, or incomplete PII.
  • You have the right to restrict the processing and object to the processing of your PII.
  • You can receive your PII in a structured, commonly used, and machine-readable format and transmit it to another controller.

If you opted to receive commercial emails, newsletters, or other communications from AltF2 when registering on the Website, you can opt-out at any time. To exercise your rights or obtain more information about the processing of your personal data, contact us at contact@altf2.ai or by postal mail at the following address:

ALTF2 PTE. LTD
160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914
Email: contact@altf2.ai

You also have the right to lodge a complaint with the competent supervisory (data protection) authority.

9. Third Party Links

AltF2's Website may contain links to third-party websites and applications. Clicking on these links may enable third parties to collect or share data about you. AltF2 does not control these third-party links, and it is recommended that you review their respective privacy policies.

10. Responding to Do Not Track Signals

You can generally opt-out of receiving personalized ads from third-party advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or adhere to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. Visit the opt-out pages on the NAI website and DAA website. While our website is not currently configured to respond to browser do-not-track signals due to the lack of industry consensus, you can adjust your browser settings to reject all cookies or prompt you before a cookie is set.

11. Children’s Privacy

The Website is not intended for individuals under the age of 13, and we do not knowingly collect PII from anyone under this age. If you are a parent or guardian of an individual under the age of 13 and believe that we may have collected PII from your child, please contact us at contact@altf2.ai.

12. Notification of Changes

Whenever AltF2 updates its Privacy Policy, the changes will be posted on this Privacy Policy on the Website and other appropriate locations. Your use of the AltF2 Website following these changes indicates your consent to the practices described in the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we collect or use Personal Information about you, please email us at contact@altf2.ai.

SCHEDULE A 10-MIN DEMO

We'll show you how AltF2 can transform your data.