Our Security Commitment

Our data-and-AI solutions are built on a defense-in-depth architecture and a compliance-by-design mindset. We design and recommend enterprise-grade safeguards for every layer—whether you’re on AWS, Google Cloud, Azure, or on-premises—and align with leading security and regulatory standards. Where specific customer environments dictate adaptations, we collaborate closely to tailor and implement the best possible controls for your needs.

Platform Protection

Containerized Deployment & Network Isolation

  • Services run in isolated containers within your private cloud or on-prem network.
  • Network policies enforce strict segmentation, keeping all workloads separate from public internet access.

Encryption Wherever You Need It

  • End-to-end transport encryption protects data in motion (TLS 1.3+).
  • At-rest encryption supports AES-256 (or customer-specified ciphers) with bring-your-own-key (BYOK) options.
  • Field-level and database-level encryption modules can be customized to your internal key-management systems.

Robust Authentication & Access Control

  • Integrates with any SAML- or OIDC-compatible identity provider for SSO and MFA.
  • Granular, role-based permission model ensures least-privilege access to APIs, dashboards, and data.
  • Just-in-time (JIT) privileged elevation and session-recording options available.

Data Governance

Audit Logging & Monitoring

  • Every user action, system event, and data access is logged in tamper-evident registries.
  • Logs ship to your SIEM or managed logging stack for real-time alerting and forensic analysis.

Third-Party API Controls

  • We integrate only with vetted, enterprise-grade third-party services under strict customer consent.
  • All API calls are scoped to explicit permission sets and executed within your authority boundaries.

Data Residency & Privacy

  • Deploy in any cloud region or on-prem cluster to satisfy local data-sovereignty requirements.
  • Your organization retains full ownership of all raw and processed data—nothing is replicated outside your environment without explicit approval.
  • Policy-driven data-retention rules and automated data-purge workflows help you meet GDPR, CCPA, PDPA, and other privacy mandates.

Compliance Framework

Certified & Audited Foundations

Our data-and-AI solutions are grounded in industry-proven security frameworks. By partnering with us, you benefit from controls and processes that align to:

  • ISO/IEC 27001 (Information security management)
  • ISO/IEC 27018 (Cloud privacy)
  • SOC 2 Type II (Security, availability, processing integrity)
  • SOX (Financial-reporting audit readiness)
  • GDPR, PCI DSS, and other regulatory regimes

Compliance-by-Design

From customizable encryption and container policies to rigorous third-party governance and full audit-trail capture, every control is architected to meet or exceed regulatory requirements — so you can operate confidently in highly regulated industries.

Expertise & Support

In-House Cybersecurity Team

Our security engineers bring years of real-world experience in:

  • Risk assessments, threat modeling, and secure architecture reviews
  • Regular penetration testing and vulnerability management
  • Continuous monitoring, incident response, and forensics
  • Cloud security best practices on AWS, Azure, and Google Cloud

They engage in ongoing training and certifications to stay current with the latest threats and controls.

Service Level Agreement (SLA)

  • 99.5% Availability for core services (APIs, dashboards, integrations) when deployed on compliant customer infrastructure.
  • 24/7 Support: Critical‐issue response within 1 hour; non-critical within 4 hours.
  • Quarterly Updates: New features, ML-model retraining, performance optimizations, and security patches.
  • Planned Maintenance: Scheduled windows communicated at least 7 days in advance; zero-data loss guaranteed.

Continuous Improvement & Transparency

Security and compliance are never “done.” We provide you with regular compliance-reporting dashboards, audit-ready artifacts, and a customer-facing security portal so you can track patch status, review test results, and verify that we’re maintaining the highest standards on your behalf.

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